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WellSpan Behavioral Health Walk-In Crisis Center at Loretta Claiborne

Programs

York Walk-In Crisis Center

We’re pleased to share information about an important new mental health resource now available in our community!

The WellSpan Behavioral Health Walk-In Crisis Center at Loretta Claiborne, a service of WellSpan York Hospital, offers immediate, in-person support for individuals experiencing acute emotional, mental, or behavioral distress who do not require emergency medical care.

This center is open 24 hours a day, 7 days a week, serves all ages, and does not require an appointment.

Services Available

The Walk-In Crisis Center provides:

  • Walk-in access and first responder drop-off.
  • Immediate crisis assessments and stabilization.
  • Short-term treatment, up to 23 hours.
  • Connection to ongoing behavioral health and community services.
  • Coordination with mobile crisis teams and the 988 Suicide & Crisis Lifeline.
  • Additional services, pending DOH and DHS approvals.

Why This Matters

Many people experiencing a mental health crisis have historically had limited options beyond emergency departments or law enforcement involvement. This center helps strengthen the local crisis response system by offering:

  • Faster access to mental health support
  • Reduced strain on emergency departments
  • Fewer unnecessary hospitalizations
  • Less law enforcement involvement when not needed
  • Stronger pathways to follow-up care and long-term support

Built Through Community Partnership

This new resource was made possible through collaboration between WellSpan Health, behavioral health partners York/Adams HealthChoices and Community Care Behavioral Health, along with York and Adams County commissioners and local officials.

Need Support?

If you or someone you know is experiencing a mental health crisis and does not need emergency medical care, this center may be an available option for immediate support.

For life-threatening emergencies, call 911.

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